Safeguarding your financial information has never been more important.
With fraud on the rise we’re committed to keeping your accounts secure and providing the tools you need to detect and prevent fraud. Explore our new Fraud Awareness page for resources, to report fraud, and how you can keep your information safe.
Report Fraud
If you’ve noticed unauthorized transactions or suspicious activity, use our fraud report form to alert us. Stay updated on recent fraud trends and scams to help protect your account.
Protect Yourself Against Fraud
We prioritize the security of our members. Members who believe their information has been compromised should take the following precautionary steps to safeguard their information.
Compromised Account
If you believe your debit or credit card information has been compromised, text ‘Compromised Account’ to 906-341-5866 to request a new card.
Social Security Number
If your Social Security Number is at risk, review and monitor your credit report through SavvyMoney within the LFCU Mobile App, and consider placing a credit freeze on your report for added protection.
Credit Freeze
You can place a credit freeze by contacting one of three major credit bureaus:
- TransUnion | Phone: 800-916-8800
- Equifax | Phone: 888-298-0045
- Experian | Phone: 888-397-3742
Monitor Account
If your account number may have been exposed, use Online Banking and the LFCU Mobile App to regularly monitor your transactions.
- Consider closing your account and opening a new one to change your account number.
- Create a secure password to your Online Banking/Mobile App Account and remember to change it often.
- Set-up additional login methods for ease of account access in the LFCU Mobile App (PIN, Face ID, or Voice ID).
Visit our Fraud Awareness page or text us at 906-341-5866 for more information.
